Privacy Policy

Effective date: july 2025

Effective date: july 2025

At EgTrans, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or contact us directly.

1. Who We Are

EG TRANS (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or use our logistics and warehousing services. By using this website, you agree to the practices described in this Policy.

1. Who We Are

EG TRANS (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or use our logistics and warehousing services. By using this website, you agree to the practices described in this Policy.

1. Who We Are

EG TRANS (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or use our logistics and warehousing services. By using this website, you agree to the practices described in this Policy.

2. Information We Collect

We collect the following types of information: a. Information You Provide Directly ~ Name, company name, email address, and phone number ~ Pickup and delivery locations ~ Freight details (type, dimensions, quantity) ~ Messages or notes you submit through contact or quote forms b. Automatically Collected Information ~ When you visit our site, we may collect: ~ IP address, browser type, and operating system ~ Pages viewed, time spent, and referring URLs ~ Device identifiers (desktop, tablet, or mobile) c. Cookies and Tracking Technologies We use cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings at any time.

2. Information We Collect

We collect the following types of information: a. Information You Provide Directly ~ Name, company name, email address, and phone number ~ Pickup and delivery locations ~ Freight details (type, dimensions, quantity) ~ Messages or notes you submit through contact or quote forms b. Automatically Collected Information ~ When you visit our site, we may collect: ~ IP address, browser type, and operating system ~ Pages viewed, time spent, and referring URLs ~ Device identifiers (desktop, tablet, or mobile) c. Cookies and Tracking Technologies We use cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings at any time.

2. Information We Collect

We collect the following types of information: a. Information You Provide Directly ~ Name, company name, email address, and phone number ~ Pickup and delivery locations ~ Freight details (type, dimensions, quantity) ~ Messages or notes you submit through contact or quote forms b. Automatically Collected Information ~ When you visit our site, we may collect: ~ IP address, browser type, and operating system ~ Pages viewed, time spent, and referring URLs ~ Device identifiers (desktop, tablet, or mobile) c. Cookies and Tracking Technologies We use cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings at any time.

3. How We Use Your Information

We use your information to: ~ Provide quotes and transport solutions ~ Manage bookings, pickups, and deliveries ~ Improve our website and customer experience ~ Send updates, invoices, or support notifications ~ Comply with legal and regulatory obligations We do not sell or rent your personal information to any third party.

3. How We Use Your Information

We use your information to: ~ Provide quotes and transport solutions ~ Manage bookings, pickups, and deliveries ~ Improve our website and customer experience ~ Send updates, invoices, or support notifications ~ Comply with legal and regulatory obligations We do not sell or rent your personal information to any third party.

3. How We Use Your Information

We use your information to: ~ Provide quotes and transport solutions ~ Manage bookings, pickups, and deliveries ~ Improve our website and customer experience ~ Send updates, invoices, or support notifications ~ Comply with legal and regulatory obligations We do not sell or rent your personal information to any third party.

4. How We Protect Your Data

Your information is stored securely with restricted access. We implement safeguards including: ~ Encrypted data transmission (SSL) ~ Secure password and access management ~ Regular system updates and monitoring However, no online transmission is 100% secure, and you use our website at your own risk.

4. How We Protect Your Data

Your information is stored securely with restricted access. We implement safeguards including: ~ Encrypted data transmission (SSL) ~ Secure password and access management ~ Regular system updates and monitoring However, no online transmission is 100% secure, and you use our website at your own risk.

4. How We Protect Your Data

Your information is stored securely with restricted access. We implement safeguards including: ~ Encrypted data transmission (SSL) ~ Secure password and access management ~ Regular system updates and monitoring However, no online transmission is 100% secure, and you use our website at your own risk.

5. Data Sharing & Third Parties

We may share limited data with trusted third parties only when necessary to: ~ Process payments or shipments ~ Provide analytics (e.g., Google Analytics) ~ Fulfil legal, regulatory, or law enforcement requests All partners are required to comply with strict confidentiality and data protection standards.

5. Data Sharing & Third Parties

We may share limited data with trusted third parties only when necessary to: ~ Process payments or shipments ~ Provide analytics (e.g., Google Analytics) ~ Fulfil legal, regulatory, or law enforcement requests All partners are required to comply with strict confidentiality and data protection standards.

5. Data Sharing & Third Parties

We may share limited data with trusted third parties only when necessary to: ~ Process payments or shipments ~ Provide analytics (e.g., Google Analytics) ~ Fulfil legal, regulatory, or law enforcement requests All partners are required to comply with strict confidentiality and data protection standards.

6. Data Retention

We retain your information for as long as needed to provide our services or as required by law. You may request deletion of your data by contacting us at connect@egtrans.com.au

6. Data Retention

We retain your information for as long as needed to provide our services or as required by law. You may request deletion of your data by contacting us at connect@egtrans.com.au

6. Data Retention

We retain your information for as long as needed to provide our services or as required by law. You may request deletion of your data by contacting us at connect@egtrans.com.au

7. Your Rights

Depending on your location, you may have rights to: ~ Access or correct your personal data ~ Request deletion of your information ~ Withdraw consent for marketing communications ~ Complain to your local privacy authority if you believe your data has been misused To exercise any of these rights, contact privacy@elomagroup.com.au

7. Your Rights

Depending on your location, you may have rights to: ~ Access or correct your personal data ~ Request deletion of your information ~ Withdraw consent for marketing communications ~ Complain to your local privacy authority if you believe your data has been misused To exercise any of these rights, contact privacy@elomagroup.com.au

7. Your Rights

Depending on your location, you may have rights to: ~ Access or correct your personal data ~ Request deletion of your information ~ Withdraw consent for marketing communications ~ Complain to your local privacy authority if you believe your data has been misused To exercise any of these rights, contact privacy@elomagroup.com.au

8. Policy Updates & Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact: EG TRANS (Eloma Group) 71 Gipps Street, Collingwood, Melbourne 3066 📧 connect@egtrans.com.au 📞 1800 710 388

8. Policy Updates & Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact: EG TRANS (Eloma Group) 71 Gipps Street, Collingwood, Melbourne 3066 📧 connect@egtrans.com.au 📞 1800 710 388

8. Policy Updates & Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact: EG TRANS (Eloma Group) 71 Gipps Street, Collingwood, Melbourne 3066 📧 connect@egtrans.com.au 📞 1800 710 388